Privacy Policy
Effective Date: 28 November 2024
At Survivor Jewelry, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.survivorjewelry.charity or interact with our services.
If you have any questions or concerns about this policy or your data, please contact us at:
• Email: info@survivorjewelry.charity
1. Data Controller
Survivor Jewelry is the data controller responsible for your personal data.
2. Personal Data We Collect
We may collect the following categories of personal data:
• Identity Data: Name, title, and username
• Contact Data: Email address, phone number, and physical address
• Transaction Data: Payment details and purchase history
• Technical Data: IP address, browser type, operating system, time zone, and device information
• Usage Data: Information on how you use our website, such as pages visited and time spent
• Marketing Preferences: Your preferences for receiving marketing materials
3. Legal Basis for Processing Data
We process your personal data under the following legal bases:
• Consent: When you opt-in to receive marketing emails or provide consent for data collection.
• Contractual Obligation: To fulfill orders, process payments, and provide customer support.
• Legal Obligation: To comply with legal and regulatory requirements.
• Legitimate Interest: To improve our website, prevent fraud, and manage our business operations.
4. How We Use Your Data
We use your personal data for the following purposes:
• To process and deliver your orders
• To manage your account and provide customer support
• To improve website performance and user experience
• To send you updates, promotions, and marketing materials (with your consent)
• To comply with legal obligations or protect against fraud
5. Sharing Your Data
We only share your data with third parties under these circumstances:
• Service Providers: To fulfill orders, process payments, and host our website.
• Legal Compliance: To comply with legal requirements or respond to law enforcement requests.
• Business Transfers: If our business undergoes a merger or sale.
We require all third parties to respect the security of your data and to process it in accordance with the GDPR.
6. Your Rights Under GDPR
Under GDPR, you have the following rights:
• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (“right to be forgotten”).
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Request transfer of your data to another organization.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent for data processing at any time.
To exercise these rights, contact us at info@survivorjewelry.charity
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements.
When we no longer need your data, we will securely delete or anonymize it.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
9. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure it is protected through:
• The use of data protection agreements, such as Standard Contractual Clauses.
• Ensuring third-party providers comply with GDPR standards.
10. Cookies and Tracking
We use cookies and similar technologies to:
• Enhance your browsing experience.
• Analyze website traffic and user behavior.
• Deliver personalized content and advertisements.
You can manage your cookie preferences in your browser settings.
11. Complaints
If you believe your rights under GDPR have been violated, you can file a complaint with your local Data Protection Authority.
12. Updates to This Privacy Policy
We may update this policy as necessary to comply with legal or operational changes. The updated policy will be posted with a revised effective date.
This Privacy Policy ensures compliance with GDPR and reflects our commitment to safeguarding your data. For further information, feel free to contact us at info@survivorjewelry.charity.